Collecting and Using Your Personal Data
As a food delivery driver using the DomoGo app, we collect the following information:
Customer Details: This includes customer names, contact information, and delivery preferences.
Vendor Details: Information about the restaurant or vendor from which you are picking up orders.
Order Tracking: Real-time updates on the status and location of orders you are delivering.
Geolocation Data: Your location to facilitate order assignment and tracking.
Customer Delivery Address: The destination addresses for deliveries.
Use of Your Information
We use the collected information for the following purposes:
To enable food delivery drivers to access customer details and delivery addresses for order fulfillment.
To provide order tracking and navigation assistance for efficient and timely deliveries.
To optimize the delivery process, improve the user experience, and enhance safety and security.
Information Regarding Your Location
We use this information to provide features of our Service, improve and customize our Service, and may store the information on our servers or a Service Provider's server, or locally on your device. You can enable or disable access to this information at any time through your device settings.
When you grant us access to your geolocation, we may collect and process the following information:
Real-time location data from your device, including latitude, longitude, and altitude.
Location history, including timestamps and specific locations.
Device information such as model, operating system, and connectivity status.
Tracking Technologies and Cookies
To provide accurate order tracking, we collect data related to your orders, such as order number, tracking number, and delivery status.
Device Requirements for DomoGo App (Android)
To use the DomoGo app, you must have an Android smartphone or tablet that meets the following minimum device requirements:
Operating System: The device must run Android OS (Operating System) version 6 or higher.
Internet Connection: A stable and active internet connection is required for using the DomoGo app. Wi-Fi or mobile data connectivity is recommended for seamless order management and delivery.
Location Services: The device should have GPS capabilities and location services enabled to provide accurate order tracking and navigation assistance.
Please note that DomoGo is currently available on the Android platform only. Ensure that your device meets these requirements for the best user experience and to effectively manage and complete food deliveries through the DomoGo app.
Use of Your Personal Data
We may use your Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage your account: This involves managing your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service available to registered users.
For the performance of a contract: We use your Personal Data to develop, comply with, and undertake the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
How We Share Your Information
We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our third-party service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.
If you have any questions or concerns regarding your privacy or this policy, please contact us at firstname.lastname@example.org or through our other contact methods.
Thank you for choosing Pocket.
You can contact us through various means:
Phone: +673 8231010